Caro Pen Craighill

Fast Shipping and Professional Packaging

Due to our longstanding partnership with UPS FedEx DHL as well as other leading global carriers, we can provide various shipping options. Our warehouse staff is highly trained to pack your goods precisely according to the specifications that we supply. Your items are carefully inspected and securely secured prior to shipment. We deliver to thousands of customers every day across multiple countries. The fact that we are determined to become the largest online retailer in the World is clear. Both Europe as well as the USA have distribution and warehouse centres.

Note: Orders containing more than one product will be assigned a distinct processing time dependent on the particular item.

Prior to shipment, we inspect the ordered items thoroughly before sending the items. The majority of orders are shipped within 48 hours. Expected delivery time is between 3 and 7 days.

Returns

Due to the multiple parties involved, including the factory and the warehouse, we cannot fully manage stock. The levels of stock can change at any moment. Please understand it may happen that your order may be out of stock after your order has been made.

The policy is for 30 days. If it's been more 30 days since you made your purchase and we're unable to offer you a complete refund or exchange.

The item must not be used and in the original packaging. It must also be returned in its original packaging.